Privacy Policy - MD Careers

1. Introduction

MD Careers ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal information of physicians, nurse practitioners, and healthcare facilities who use our job board platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using our Platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Privacy Officer and Accountability

Privacy Officer: Maud Ahmad

Contact: privacy@mdcareers.ca

Our Privacy Officer is responsible for ensuring compliance with this Privacy Policy and applicable privacy laws. If you have any questions, concerns, or complaints about our privacy practices, please contact our Privacy Officer.

3. Information We Collect

3.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

• Account Information: Name, email address, phone number, professional license number
• Professional Information: Work history, education, specialties, certifications, CV/resume, cover letters
• Job Preferences: Preferred locations, job types, salary expectations, availability
• Communication Preferences: Job alert settings, notification preferences
• Application Information: Job applications, saved jobs, application history

3.2 Information Collected Automatically

When you use our Platform, we automatically collect certain technical information:

• Usage Data: Pages visited, time spent on the Platform, search queries, job views
• Device Information: IP address, browser type and version, operating system, device identifiers
• Cookies and Similar Technologies: We use cookies for essential functionality (keeping you logged in) and analytics

3.3 Third-Party Analytics

We use the following third-party services to analyze Platform usage:

• Google Analytics: To understand how users interact with our Platform
• Facebook Pixel: To measure the effectiveness of our advertising campaigns

These services may collect information about your online activities across different websites and services.

4. How We Use Your Information

4.1 Primary Purposes

• Job Matching: To help you find relevant job opportunities and help employers find qualified candidates
• Platform Operation: To provide, maintain, and improve our services
• Account Management: To create and manage your account, authenticate your identity
• Communication: To send you job alerts, application updates, and Platform notifications
• Customer Support: To respond to your inquiries and provide assistance

4.2 Secondary Purposes (with your consent)

• Marketing Communications: To send you newsletters, promotional materials, and updates about our services (you can opt out at any time)
• Platform Improvement: To analyze usage patterns and improve our services

5. How We Share Your Information

5.1 With Your Consent

• Job Applications: When you apply for a position, you choose what information to share with the employer via email. This typically includes your CV, cover letter, and contact information.
• Profile Visibility: You control what information is visible to employers on the Platform.

5.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Platform:

• Cloud Hosting: Supabase (using AWS Canada Central region - ca-central-1) for secure data storage
• Analytics Providers: Google Analytics and Facebook for usage analytics
• Email Services: For sending notifications and communications

All service providers are bound by confidentiality agreements and are only permitted to use your information to provide services to us.

5.3 Legal Requirements

We may disclose your personal information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate fraud or security issues

6. Data Storage and Security

6.1 Data Location

Your personal information is stored on secure servers located in Canada (AWS Canada Central region) through our hosting provider, Supabase. We do not transfer your personal information outside of Canada.

6.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on privacy and security practices

6.3 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:

• Active Accounts: Information is retained while your account is active
• Account Deletion: When you delete your account, your personal information is removed from our systems immediately
• Job Applications: Once you send a job application to an employer via email, that information is subject to the employer's own privacy policies and retention practices

7. Your Privacy Rights

Under PIPEDA, you have the following rights regarding your personal information:

7.1 Access and Correction

• Right to Access: You can request access to the personal information we hold about you
• Right to Correction: You can request correction of inaccurate or incomplete information
• Response Time: We will respond to your request within 30 days

7.2 Withdrawal of Consent

• You can withdraw your consent for certain uses of your personal information at any time
• You can opt out of marketing communications by clicking the unsubscribe link in emails or contacting us
• Note that withdrawing consent for essential Platform functions may limit your ability to use our services

7.3 Account Deletion

• You can delete your account at any time through your account settings
• Upon deletion, your personal information is immediately removed from our systems
• Note that information already shared with employers through job applications will be subject to their retention policies

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

• Essential Cookies: Required for Platform functionality, such as keeping you logged in
• Analytics Cookies: Used by Google Analytics and Facebook Pixel to understand Platform usage

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain Platform features.

9. Age Restrictions

Our Platform is designed for healthcare professionals and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from someone under 18, we will delete that information immediately.

10. Data Breach Notification

In the event of a privacy breach that poses a real risk of significant harm to individuals, we will:

• Notify the Office of the Privacy Commissioner of Canada as soon as feasible
• Notify affected individuals as soon as feasible
• Provide information about the breach, its potential impact, and steps being taken to address it

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Post the updated Policy on our Platform
• Notify users of material changes via email or Platform notification
• Update the "Last Updated" date at the top of this Policy

Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Privacy Officer: Maud Ahmad

Email: privacy@mdcareers.ca

Platform: MD Careers (mdcareers.ca)

You may also contact the Office of the Privacy Commissioner of Canada:

Website: www.priv.gc.ca

Phone: 1-800-282-1376

Email: info@priv.gc.ca